Professional effectiveness

One phrase we don’t like or use at WorkLifePsych is ‘soft skills’. We think it underplays the value such skills can bring to the workplace and suggests that they are somehow ‘optional’, or less important than ‘hard’, technical skills.

Rather, we see these skills as augmenting a professional’s existing experience and technical ability. Our own experience as people development professionals has demonstrated that these are the kind of skills our delegates wish they’d learnt much earlier in their careers – and not through trial and error!

So, there’s nothing ‘soft’ about these professional effectiveness skills – they represent valuable additional tools for any professional’s toolkit. We help delegates improve their communication, manage difficult workplace relationships, and effectively convince important stakeholders. All of which are key to being effective in the modern work environment.

Our Professional Effectiveness courses

What our clients say