Effectiveness Courses

Our effectiveness courses focus on the key skills and approaches which compliment the contemporary professional’s technical skills. We avoid references to ‘soft skills’, as these interpersonal skills are key to thriving in an interdependent workplace.
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Within the effectiveness training theme, we make a distinction between courses focusing on developing others and courses focused on leading others.

Developing others is all about giving professionals the key skills in people development to make them rounded and effective managers. We emphasise development as an ongoing dialogue, rather than just the scheduled events required by the organisation. This is particularly reflected in our coaching skills training courses.

The ‘Leading others’ workshops focus on what managers need to be able to do for their teams – manage relationships, manage change, built trust, provide effective feedback and foster creativity and innovation.

Developing Others

Our ‘Developing others’ workshops give managers (new and more experienced) the skills required to maintain a development focus in their team and to contribute to a coaching culture in their organisation. Whether it’s coaching with a ‘big’ or ‘small’ C, it represents an invaluable addition to the managerial toolkit.

‘Flourish’ – Developing others at work

This one-day workshop covers the essentials of developing team members, including identifying development needs, having development conversations and providing performance feedback. The workshop includes introductory coaching skills to support these crucial conversations.

‘Dialogues’ – Introducing coaching conversations

The ‘Dialogues’ workshop is perfect for managers who don’t need to operate as fully-fledged workplace coaches, but who recognise the value that a coaching- style approach can have. Highly practical and interactive, this workshop includes a significant amount of practice coaching.

Introduction to Workplace Coaching

This two-day course has been developed for managers, team leaders and HR professionals who wish to learn the basics of workplace coaching. No prior experience is assumed and a pre-reading pack brings delegates to a level playing field in terms of concepts. We cover practical coaching skills, ethics and professionalism and the particular challenges and benefits of being an in-house coaching professional.

Advanced Workplace Coaching

This two-day course is a follow-up to our introductory course and equips delegates with an introduction to the more advanced ‘cognitive-behavioural’ approach to coaching. This is particularly useful for challenges that are more about beliefs than behaviour or skills. With plenty of in-course practice, workplace coaches will leave with the addition of some significant tools to their coaching toolkit.

Coaching Masterclasses

Our coaching masterclass series is a collection of one-day in-depth sessions, focusing on a single theme. They are suitable for workplace coaches with significant training and experience and cover topics like, workplace stress, productivity, transition and change and preparation for retirement. They represent excellent CPD opportunities for experienced in-houses coaches.

Leading Others

Our ‘Leading others’ workshops are all about key managerial and leadership skills in the modern workplace. Delegates learn how to bring the best of themselves to a variety of organisational challenges and contexts.

'Getting along vs getting ahead' - relationships at work

This workshop is focused on practice relationship management and strategic stakeholder management. Rather than allowing our workplace relationships to develop in a haphazard way, delegates will learn how to plan this crucial activity, learn more about their key stakeholder and what they need. The course also covers interpersonal challenges such as conflict in the workplace, the importance of personal brand and values and the role of organisational politics.

‘Transitions’ – leading others through change

With workplace change a virtual constant, we can either sit back and allow change to be ‘done to us’, or as managers and leaders we can lead our team members through it successfully. This workshop explores how people respond to change, how to communicate change authentically and the management techniques to harness resistance and support.

‘Speak up and speak out’ – developing psychological safety in teams

Psychological safety is all about feeling comfortable in speaking up – highlighting errors, making suggestions or calling attention to risks. Teams with high levels of psychological safety are higher performing teams, but it needs to be nurtured and developed. This course outlines the ingredients required for team members to feel truly psychological safe and the role the team leader has in shaping this.

‘Let’s talk’ – difficult conversations at work

Discomfort with difficult conversations can mean we procrastinate about them or we sugar-coat them to avoid being the ‘bad guy’. ‘Difficult’ is a relative term, but can include feedback about performance and development needs, as well as career planning and trajectory. The workshop focuses on minimising the role of discomfort, while maximising authenticity, planning and empathy to get the best result.

‘Pioneers’ – fostering innovation at work

Innovation and creativity are different, yet related. Taking a creative idea through the innovation process requires openness to change, resilience persistence and psychological flexibility. This workshop focuses on the thinking skills required by managers to ensure their team can innovate effectively.

‘Contact’ – leading virtual teams

The significant growth of virtual teams in the last ten years has
had benefits of employer and employee alike. However, when teams spend
less time in the same space and are sometimes separated by time zones
and geography, the onus is on the manager to adapt their approach. This has implications for management style, focus and relationships. This workshop gives managers a framework to use with their team to ensure that distance doesn’t become a barrier to effective team functioning.

‘Perspectives’ – leading flexible teams

Flexible working arrangements can meet the needs of both employer and employee on a number of levels. But these arrangements require a different approach from managers and team leaders. Trust, flexibility, psychological safety and communication become more important than ever. This workshop gives managers the frameworks and tools to effectively lead their flexibly working team.

Effectiveness Essentials

Bite-size learning to boost your effectiveness

Our ‘Effectiveness Essentials’ sessions last just 90 minutes and represent an ideal taster session to introduce the essential concepts and skills across a range of topics.

  • Coaching 101 – how to have a coaching-style conversation at work
  • Feedback 101 – how to deliver honest feedback effectively
  • Psychological Safety 101 – how to foster the safety to speak up in teams
  • Relationships 101 – how to effectively manage workplace relationships
  • Goal-setting 101 – how to set and pursue meaningful goals